How CloudCraze Works

Since the year 2009, CloudCraze continues to deliver enterprise e-commerce implementation based on Salesforce1 Platform. By doing so, leaders from fields such as media, medical, life sciences, manufacturing, software, and user packaged products industries all benefit from CloudCraze. The expansion of CloudCraze now enhances customer collaboration and relationship thereby adding to its list of advantages.

The move also creates an engaged experience to online clients. According to Andrew Witherspoon, the Executive vice President at Cloud Craze, the experience CloudCraze offers attracts B2B and B2C customers as well. He added that inclusion of additional Sales force Community Cloud would allow clients to license a single solution that engages clients and maximizes returns on investments.

Future Projections

Bill Loumpouridis, the Founder of CloudCraze says that the company is proud to work with salesforce. He also said that CloudCraze aims at building a Cloud ecommerce platform of the years to come. Bill added that the replacement of Hybris, Demandware, Microsoft, IBM, and ATG would expand Salesforce Perth ecommerce further, as well as Customer Engagement Commerce. As the management at CloudCraze continues to expand operations, it also continues to enable its clients to develop better relationship with clients from all over world in a bid to achieve CRM. Remember that clients go for services that address their specific needs and if the management provides such services, the relationship with clients grows.

Conclusive Remarks

Of all the products developed originally on the Salesforce 1 Platform, CloudCraze stands as the first proven enterprise-class. CloudCraze does deliver the reliability as well as the scalability of saleforce. In addition, CloudCraze shares data and other processes with the available CRM deployments. Deployment of CRM requires collective responsibility so that enterprises can address issues raised by clients.

If you would like to know how you can improve your Customer Relationship Management Strategy Perth, processes and CRM Software and are interested in working with CRM Consultants Perth that are local, guaranteed and deliver solutions that are simplified, you should get in contact now to book an obligation-free appointment at Visit:  http://crmperth.com.au/contact-us/ and do a mail enquiry@CRMperth.com.au you can feel free to call us: (08) 6102 7284.

Dynamics CRM 2015 enhancements provide solutions that deliver amazing customer experiences throughout the entire marketing and sales cycles.

With investments into 5 key business areas, the improvements touch many aspects of business process with valuable increases in efficiency.

Marketing Improvements
Marketing now owns more of the of the customer journey than ever before, so they must engage customers in new and meaningful ways.  Improved visibility in tracking campaigns allows insights into real-time impacts of marketing efforts.  Specific functional improvements are summarized below.  Please refer to the Microsoft Dynamics CRM 2015 Release Preview Guide for more details.

• Multi-Channel Marketing
• Email Editor
• Integrated Social Listening
• Campaign Management Console
• Sales Collaboration
• B2B Marketing
• Marketing Resource Management
• Internal Process Automation
• Geographical Expansion

Sales Improvements

• Guided Sales Process
• Product Families
• Sales Hierarchies
• CRM for tablet enhancements

Customer Service
Companies can connect their customers to the right answers to their service inquiries at the right time, via their channel of choice across web, social, chat, mobile and phone.

• Case Management

Social Tools
Social has changed the way people engage, communicate and make decisions.  Companies need social tools to be a part of the decision making process.

• Microsoft Social Listening

Platform Tools
Powerful tools allow you to tailor Microsoft Dynamics CRM to meet your unique business requirements.

• Search
• Synchronize more types of information between CRM and Outlook or Exchange

If you would like to know how you can improve your Customer Relationship Management strategy, processes and software and are interested in working with consultants that are local, guaranteed and deliver solutions that are simplified, you should get in contact now to book an obligation-free appointment at  Visit:  http://crmperth.com.au/contact-us/ and do a mail enquiry@CRMperth.com.au you can feel free to call us: (08) 6102 7284.

Would your business run more efficiently if…

• You had access to customer information using your basic business tools like Outlook.
• Your business processes were managed through the automation of tasks and workflows
• Your staff used standard online communication tools regardless of where they are in the world
• Your software programs talk to each other so you can get it all done in one place

Sound too good to be true?

Through the Microsoft Productivity Suite, your business gains access to the tools that can have a significant impact on efficiency.  The following tools can improve productivity for your business.

• Office 365, provides the full Office Suite of tools that you can access from any device, anywhere. Also includes Lync, a powerful online communication platform for messaging, video call and screen sharing amongst all users.
• CRM Online, for centralized Customer Relationship Management (or whatever you manage) across your whole business.
• SharePoint / One Drive for Business, for document management and sharing. Integrates with other Microsoft products for greater visibility, search-ability and usability of your information.
• Power BI, to analyse your data and more informed business decisions.

If you would like to know how you can improve your Customer Relationship Management strategy, processes and software and are interested in working with consultants that are local, guaranteed and deliver solutions that are simplified, you should get in contact now to book an obligation-free appointment at  Visit:  http://crmperth.com.au/contact-us/ and do a mail enquiry@CRMperth.com.au you can feel free to call us: (08) 6102 7284.

Microsoft has promised its clients that it would deliver a new marketing platform this quarter and they have kept this promise to their clients. This CRM (Customer Relationship Management) Software offers new marketing, customer care and social listening capabilities. It’s part of Microsoft’s waves of updates in 54 markets (including Perth) and 42 different languages. The new software release is integrated with Lync, Microsoft Office 365, Power BI, SharePoint, Skype and Yammer for clients using Office 365.

Microsoft Dynamics CRM (client relationship management) software has made some great progress over the past couple of years. According to a CRM Consultants Perth, the amazing capabilities that are found within this release bring great value to customers. The innovative business applications that are found within the cloud allow businesses to be better equipped to meet their customers’ needs. Ultimately, when it comes to the customer experience the Perth consultants says that people should look out for this software. This is because they have witnessed as the PGA Tour is already using this relationship management software.

Microsoft announces the release of Dynamics CRM 2015 expected to become available in Q4 2014 and announces key features designed to increase collaboration within the organization to improve fundraising campaigns and social media management.

Microsoft is providing solutions that enable fundraisers, campaign managers and other departments to deliver amazing constituent experiences – together. With the release of Dynamics CRM 2015 Microsoft has focused on breaking down the silos between Marketing, Sales, Customer Service and Social Communication. They also continue to deepen Dynamics CRM’s inter-operability with other leading Microsoft applications such as Office 365, Lync, Yammer, Skype and SharePoint. “Unlike vendors that want to separate businesses by selling them countless different clouds and solutions, we have designed Microsoft Dynamics CRM to facilitate the kind of collaboration that businesses need to thrive and grow,” said Bob Stutz, corporate vice president, Microsoft Dynamics CRM. This release is designed to enhance the collaboration across the organization and meet the needs of evolving organizations and their constituents.

The Social Listening tool allows clients to tap into social conversations so that they can get real-time feedback whenever it comes to things like brand, products, competitors, campaign management and other issues.

So, how does Microsoft’s relationship here compare to that of another Perth consultant? In order to position itself Microsoft started by acquiring Marketing Pilot in 2012. Then in 2013 Oracle bought Responsys, SalesForce bought Exact Target and Adobe bought Neolane.

This seems to be the same angle that the Microsoft consultant is choosing to take. They’re giving the CRM (Client Relationship Management) platform better marketing alignment. However, they don’t feel this CRM faces the same pressure that either SalesForce or Oracle faced.

If you want help to get yourself ready for this upgraded CRM you should book a free initial consultation with a CRM consultant right here in Perth at For more information, visit:  http://crmperth.com.au/contact-us/ and do a mail enquiry@CRMperth.com.au you can feel free to call us: (08) 9325 4505.